i have a Samsung R580 laptop .. bought it almost 9 months ago >>> i am a heavy user of games and graphic programs >>> recently i had some problems with ( Windows Explorer has stopped working) which got well eventually, but got me searching for ways of enhancing the performance of my windows 7 32- bit home premium, which now i regret.
i tried some tools to enhance performance and display, and everything went wrong .. the menus started opening stupidly and the refreshment rate became bad . i thought it was my VGA card ( Nvidia 310m ) so i uninstalled it, which led to the last problems ..
i used the computer for a while with the internal VGA yet i tried to get the real one, and since i don’t have the drivers’ software i used ( Driver Genius Pro ) to get the driver and install it. it got all well until i restarted windows and then i got the Blue screen that is dread to all users .
it says bad config or something like that. i tried to get to safe mode , yet windows always suggests that i get the system repaired , and then it suggests that i restore the system, which i tried to no use. only once the restore happened , and then on restarting the blue screen comes again.
now it is all i see, even i f i try to get to safe mode .. which is so frustrating.
i also noticed that in the upper left corner of my monitor before the start up , there are dots like electronic or electric fields that appear just before the blue scree does , or before the laptop hangs up on trying the safe mode.
i am thinking one of 3 things: ( System, Drivers compatibility , Hard disk damage) .
please , based on these facts that i mentioned i need the best answer and plan of action.
thanks in advance.
Sounds like you might be best off formatting and starting from scratch. Backup your important documents first as they will be wiped.
If after the reinstall from scratch it still crashes then it is most likely a hardware fault but in your case it seems more likely software.
The amount of time it would take to solve the problem would not be worth it which is why formatting and reinstalling would be best.
on: 15th May 11